Returns & Exchanges
At TAION, we want you to be completely satisfied with your inner down wear; therefore, we accept returns on all unworn items with original tags within 30 days of delivery. Please ensure all items are in their original packaging to qualify for a full refund or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items securely in their original packaging, ensuring all TAION brand tags are still attached and the garment is folded neatly.
Ship It Back
Print the prepaid shipping label provided by our portal and drop off the package at any authorized courier location.
Quality Check & Refund
Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing